Skilled work. Clear by the hour.
Need it fixed? You choose who comes.
Verified plumbers, electricians, locksmiths and other tradespeople near you. See the price before you book, track their arrival live and pay only from the moment they reach your door.
Not sure who you need? Ask URVO- Prices include VAT
- No call-out fee on top
- 5 minutes to cancel for free
- Starting in Dublin
Verified professionals
Live arrival tracking
Price shown upfront
Secure payment
What you can book
Six trades, one set of rules.
Every tradesperson is checked before they can be booked, and every job is counted the same way, whatever the trade.
Plumbers
Leaks, blocked sinks and toilets, dripping taps, burst pipes, new taps and fittings.
Electricians
Sockets, switches, lights and fuse boards, by electricians whose Safe Electric registration we've checked.
Locksmiths
Lock-outs, lock changes, and locks that are stiff, broken or worn.
Carpenters
Doors that stick, shelves and skirting, repairs and fitting.
Painters
A room, a hallway, or touch-ups after a repair.
Furniture assemblers
Beds, wardrobes, desks and flat-pack furniture, assembled properly and fixed to the wall when needed.
More trades will follow. We add one only when we can check what the law asks of it.
Ask URVO
Not sure who to call? Just ask URVO.
Most problems don't arrive with the name of a trade on them. Describe what's wrong in your own words, add up to three photos, and Ask URVO suggests who you need and shows who's free near you. You still choose the person.
- If something isn't clear, it asks you one question. Just one.
- Your description and photos come with you to the request, ready to send.
- If it sounds dangerous (gas, sparks, water near the electrics), it tells you what to do first and who to call.
- If it isn't a job our tradespeople do, it says so.
Ask URVO is an AI assistant: it reads your description and photos to suggest the trade. It's a suggestion, not a diagnosis. Nothing is booked until you choose someone and send the request, and only the tradesperson you choose receives what you wrote.
Water is dripping from my kitchen ceiling.
Suggested tradePlumberI've bought a flat-pack wardrobe.
Suggested tradeFurniture assemblerThe sockets in my kitchen keep tripping.
Suggested tradeElectricianThe back door won't close any more.
Suggested tradeCarpenter
The clock starts at your door, not before.
Every step leaves a record you both can see: who's coming, when they arrived, how long the work took and what it came to.
Choose a tradesperson nearby
See the verified tradespeople available near your address, nearest first, with the hourly rate for their trade. You write to one person, not to six companies.
Follow them on the way
When they accept, the first hour is held on your card. Held, not charged. Then you can watch them on the map as they come to you, with five minutes to cancel for free.
They scan your code
The job starts when they scan the code on your phone. Nothing else starts the clock: not setting off, not parking, not an “I'm here” from the van.
One timer, two phones
You both see the same timer and the same running total, and pauses stop the clock. Need a part? The cost comes to your phone first, and nothing is added unless you approve it.
You confirm
When they finish, the record comes to you: the time, and every extra you approved on a line of its own. Confirm it and you're charged, with the receipt straight after. If you do nothing, it closes by itself after two hours.
Not another quote site.
On a quote site you describe the job and wait for strangers to ring. On URVO you choose, and the price rule is written down before anyone sets off.
| Quote sites and lead portals | URVO | |
|---|---|---|
| Who contacts you | Several firms buy your details and ring you for days | You write to one person you chose |
| The price | Negotiated on the phone, or found out when the work is done | One hourly rate per trade, on show before you send the request |
| Parts and materials | Cash on the day, or a figure added to the bill afterwards | Sent to your phone first, and paid in the app only if you approve |
| The start | A day and a time promised over the phone | They scan the code on your phone to start the job |
| The proof | Your word against theirs | A shared record: times, durations, amounts |
Prices
One rule, written down before you book.
Each trade has one hourly rate in your city, so whoever you choose charges the same: you pick on distance, checks and reviews, not on price. Every job is counted the same way, and the whole rule fits on one line.
A one-hour minimum, then 15-minute steps, with 5 minutes' grace on each step.
- Why a one-hour minimum?
- Crossing the city for a ten-minute job is still a trip. The minimum covers it, so there's no separate call-out fee.
- Why five minutes' grace?
- Nobody should pay a whole extra step because packing up the tools took a moment longer.
- What about parts and materials?
- They're not in the hourly rate. If the job needs a part, the tradesperson sends you what it's for and what it costs, and can attach a photo of the receipt. You pay it in the app, only if you approve.
| Time worked | Time billed | You pay |
|---|---|---|
| 20 min | 1 h minimum | €65.00 |
| 45 min | 1 h minimum | €65.00 |
| 1 h 05 | 1 h grace | €65.00 |
| 1 h 06 | 1 h 15 next step | €81.25 |
| 1 h 35 | 1 h 30 grace | €97.50 |
| 1 h 36 | 1 h 45 next step | €113.75 |
- Rates include VAT.
- Parts and materials are paid in the app as extras, only after you approve them. Time is never charged as an extra: only the timer counts it.
- Cancel within five minutes of them accepting and you pay nothing. After that it's half the minimum, and the exact amount is shown before you confirm.
Know who's coming. Know what it costs.
Before you send anything, you see the person, their checks and the hourly rate. After that, nothing about the price is left to a phone call.
- Name, photo, rating and checks before you ask
- The hourly rate, VAT included, before you send
- Their arrival, live on the map
- Parts and materials only with your OK, paid in the app
- If they never arrive, cancelling is free
- Every receipt and invoice in your account, extras line by line
For professionals
Jobs, not leads.
No subscription and nothing to buy upfront. Customers choose you, and you're paid for the time you work.
- Every request shows the job, photos, distance, the customer's rating and what you'll earn, before you accept
- Set your working hours. On a job, new requests pause and come back when you finish
- The first hour is held on the customer's card before you set off: you don't travel on a promise
- Materials approved and paid in the app before you buy them. No cash to chase
- If a customer cancels after the free window, you get your share of the cancellation fee
- Itemised payouts, with your invoices and statements in one place
The apps
One app for each side of the door.
URVO for the customer, URVO Pro for the tradesperson, both showing the same record: the code scan, the shared timer, the extras and the final receipt.
URVO
For customers. Ask URVO or choose a tradesperson yourself, follow them on the way, approve parts and materials, and watch time and cost as the work happens.
URVO Pro
For tradespeople. Set your hours, receive real requests, start the job by scanning the customer's code, and get paid for materials through the app.
Trust is a system, not a badge.
Two strangers have to trust each other without taking anything on faith. URVO makes that possible by leaving no one, us included, room to tell a different story.
Identity and registration
ID, insurance and, for electrical work, Safe Electric registration, checked before a profile is visible. An expired document takes them out of search.
Presence
A job only opens with your QR code. Nothing is billed unless the two of you have actually met.
Time
One timer, visible to both, with pauses and the next billing step in plain view.
Location
A tradesperson's location is shared only from when they accept your job until they finish it: on the way to you, and while they work. Never before, never after.
Extras
A part or any other cost is charged only if you approve it, with what it's for and the amount in writing. Time can never be charged as an extra.
Reviews
Only someone who had the job can review it, and every rating shows how many reviews it rests on. It works both ways: tradespeople rate customers too.
Before you book
Is there a call-out fee?
Not on top of the rate. Every job is billed for at least one hour, and that hour covers the trip.
Is the rate the same whoever I choose?
Yes. Each trade has one hourly rate in each city, so every tradesperson in that trade charges the same. You choose on distance, checks and reviews: nobody can win your job by undercutting, or charge you more for the same hour.
When is my card charged?
When they accept, the first hour is held on your card. Held, not charged. The charge happens when the job is done: after you confirm the record, or automatically two hours after they finish. An extra you approve during the job is charged when you approve it.
Who pays for parts and materials?
You do, but only what you approve. If the job needs something, the tradesperson sends you the cost in the app, and it's charged to your card only when you accept. It shows on your receipt as a line of its own.
What if they don't turn up?
There's a 15-minute grace period. If they never arrive, cancelling is free and the hold on your card is released.
Can I see where they are?
Yes. From the moment they accept, you can follow them on the map as they come to you. Their location is shared only until the job is finished.
How are tradespeople checked?
Everyone gives us an ID, a tax number and valid liability insurance, and electricians their Safe Electric registration. A person looks at every document.
Where does URVO work?
Dublin is where we start. More areas open once there are enough verified tradespeople there to cover them: first other cities, then other European countries.
Need a tradesperson near you?
See who's verified and free near you. You'll know what it costs before you book, and you can follow them as they arrive.